1. who we are
These Hours is a UK-operated service. In this notice, “we”, “us” and “These Hours” mean the team responsible for the These Hours app and website. Questions about your data can be sent to support@thesehours.com.
2. information we collect
- Account details: your email address, display name and authentication information.
- Your hours: the activity title, start and end times, optional place label, notes and people linked to an hour.
- Guest participation: a guest display name and the shared hour they choose to join.
- Technical information: limited device, browser, IP address, diagnostic, security and usage logs needed to run and protect the service.
- Messages: information you include when contacting support.
These Hours does not use background location tracking. A place can be added as an optional label when you choose.
3. how and why we use it
We use this information to create and secure accounts, run shared hours, display your record, provide support, diagnose faults, prevent abuse and meet legal obligations. Our legal bases under UK data protection law are performance of our contract with you, our legitimate interests in running a safe and reliable service, compliance with law and consent where we specifically ask for it.
4. who receives it
People in the same shared hour can see the name you use in that hour. We use Supabase for database and authentication services and Vercel to host the website. These providers process information for us under their own security and data-processing commitments. We do not sell personal information, run behavioural advertising or give advertisers access to your hours.
5. international processing
Our service providers may process data outside the UK. Where required, we rely on recognised safeguards such as adequacy regulations or approved contractual protections.
6. how long we keep it
Account and hour information is generally kept while your account is active and for only as long afterwards as needed for deletion, security, legal or dispute purposes. Operational logs and backups expire according to our providers’ retention cycles. We review retention as the service develops.
7. your rights
Depending on the circumstances, you may ask us to access, correct, delete, restrict or provide a portable copy of your information, or object to certain uses. You may withdraw consent where processing relies on it. Email support@thesehours.com to make a request. You can also complain to the UK Information Commissioner’s Office.
8. security
We use reasonable technical and organisational safeguards, including authenticated access and encrypted network connections. No online service can promise absolute security, so please use a secure email account and keep sign-in links private.
9. children
These Hours is not intended for children under 13. If you believe a child under 13 has provided information, contact us so we can investigate and remove it where appropriate.
10. changes
We may update this notice as the product changes. We will post the current version here and highlight material changes in the app where appropriate.