Checking your sign-in…
what we delete
After you sign in and confirm, we delete your authentication account and profile, remove your name from participation records and remove the typed activity details from hours you hosted. Any running hour you host is ended. Other participants can retain a de-identified time record; a hosted hour without remaining participants is deleted.
We will also remove your optional-email preference and associated journey records, and remove your contact from Resend if it was created for those emails. Provider delivery logs and backups may remain temporarily under the retention rules described below.
what may remain briefly
Limited information may remain in encrypted backups, security logs or records we must retain for legal reasons until those systems expire or the requirement ends. If an hour was shared with other people, we may preserve a de-identified record so their own history remains coherent.
timing and questions
Deletion is normally completed immediately and this page confirms when it succeeds. If a service is unavailable, retry after signing in again; we do not claim success until the account is deleted. No call or email is required. Local photo copies on other devices and anything you already exported are not remotely removed. For questions, email support@thesehours.com.